We offer Free Shipping on all our products over £49 for the UK mainland.

 We do our best to have your order shipped within 2 (two) to 5 (five) business days from the date of your order. Please note some of our products are custom made or sourced from mainland Europe and some delivery times frames may be between 5 (five) and 21 (twenty-one) business days. Shipping times will be accurately displayed at checkout. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

We endeavor to have your order delivered in the shortest amount of time possible. Express delivery for the next day or within 48 hours is available in certain instances at an extra cost. Please email support@hitchabike.co.uk for an accurate quote.

If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.

The customer should be aware that if an order consists of more than one product, these products may be delivered separately. In these cases, the customer will accept part delivery of an order.

 

Order confirmation

When we receive your order, we provide you with a confirmation to your email.

In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched.

In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions.

When items are available to be dispatched, we process the charges and prepare to despatch your order.

Please note if an order consists of more than one product, these products may be delivered separately as soon as they become available.

 

Redirections & Safe Spaces

Please be careful if nominating a safe space with with courier. Please ensure the area chose is safe and secure. We will not accept liability for items stolen if this method of delivery has been selected by the customer.

 

Where does Hitch A Bike deliver?

We deliver to all of the UK. Deliveries to Scottish Highlands, Northern Ireland and UK offshore islands may take an additional day to arrive.