30 DAY MONEY BACK GUARANTEE. NO QUIBBLE!
FREE MAINLAND UK SHIPPING ON ORDERS ABOVE £49
FRIENDLY CUSTOMER SUPPORT 
SAFE & SECURE PAYMENTS. ALL MAJOR CARDS
PRODUCT DETAILS
Ridgeback Errand | Red
The Everyday E-Bike That Does It All
Errand by name, errand by nature – the perfect do-it-all e-bike for everyday life.
Meet the Ridgeback Errand, your new go-to transport solution for modern city living. Whether it’s your daily commute, a grocery run, or a weekend coffee ride, the Errand makes every trip effortless and fun.
Compact, powerful, and practical, it’s built to handle whatever the day brings — with smart features that make riding, parking, and storing a breeze.
Key Features
- Compact & Agile Design — 20″ wheels with wide Schwalbe Big Apple 20×2.0″ tyres deliver confident handling and smooth comfort in tight urban spaces. The small-form alloy frame is easy to store and manoeuvre — perfect for flats or city garages.
- One Size Fits All — suits riders from 153 cm to 194 cm (5′–6′4″), ideal for shared use between family members or housemates.
- Powerful Promovec Hub Motor — Promovec 50675 rear hub with 54 Nm of torque and 250 W nominal power. Adjust assist with the simple handlebar display or fine-tune via the Promovec smartphone app.
- Ready to Carry More — sturdy frame-mounted front rack for boxes, bags, or crates, plus rear rack mounts for even greater hauling capacity.
- Reliable Braking & Control — Clarks Clout-1 hydraulic disc brakes deliver smooth, dependable stopping power in all weather conditions.
- Fully Equipped — arrives ride-ready with AXA front & rear lights, full mudguards, and comfortable Metro resin pedals.
Technical Specifications
| Frame | Alloy, One Size (445 mm seat tube, 617 mm top tube) |
| Fork | Alloy with mudguard eyes |
| Motor | Promovec 50675 Hub Drive — 54 Nm, 250 W |
| Battery | Promovec 50791 — 375 Wh (External) |
| Brakes | Clarks Clout-1 Hydraulic Disc (levers & calipers) |
| Drivetrain | MicroSHIFT SL-R758 8-speed shifter / Shimano Acera RD-T3000 |
| Cassette | SunRace CSM55 11-32T (8-speed) |
| Chainset | Prowheel 244 — 44T × 170 mm |
| Chain | KMC X8 |
| Hubs | KT MH6F (front) / Promovec 50675R (rear) |
| Rims | Mach1 650 — 28h, with 14g steel spokes |
| Tyres | Schwalbe Big Apple 20×2.0″ |
| Contact Points | Alloy handlebar 680×45 mm (9° backsweep), adjustable 90 mm stem, alloy 30.9×400 mm seatpost, Resin Metro pedals |
| Included Equipment | Frame-mounted front rack, AXA front & rear lights, mudguards |
| Wheel Size | 20″ |
| Rider Height Range | 153–194 cm (5′–6′4″) |
Specification Disclaimer: Ridgeback reserves the right to change product specifications without notice. Any updates will maintain or enhance ride quality.
REVIEWS
SHIPPING
We offer Free Shipping on all our products over £49 for the UK mainland.
We do our best to have your order shipped within 2 (two) to 5 (five) business days from the date of your order. Please note some of our products are custom made or sourced from mainland Europe and some delivery times frames may be between 5 (five) and 21 (twenty-one) business days. Shipping times will be accurately displayed at checkout. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
We endeavor to have your order delivered in the shortest amount of time possible. Express delivery for the next day or within 48 hours is available in certain instances at an extra cost. Please email support@hitchabike.co.uk for an accurate quote.
If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.
The customer should be aware that if an order consists of more than one product, these products may be delivered separately. In these cases, the customer will accept part delivery of an order.
Order confirmation
When we receive your order, we provide you with a confirmation to your email.
In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched.
In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions.
When items are available to be dispatched, we process the charges and prepare to despatch your order.
Please note if an order consists of more than one product, these products may be delivered separately as soon as they become available.
Redirections & Safe Spaces
Please be careful if nominating a safe space with with courier. Please ensure the area chose is safe and secure. We will not accept liability for items stolen if this method of delivery has been selected by the customer.
Where does Hitch A Bike deliver?
We deliver to all of the UK. Deliveries to Scottish Highlands, Northern Ireland and UK offshore islands may take an additional day to arrive.
RETURNS
Cancellations & Refunds
If your order has been shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order. The refund will be issued to the customer within 14 days of receipt of the product. Refunds on returns will only be accepted if the customer returns the product in its original packaging, unused, with all labels intact and any documentation that comes with the item.
Please note some of our featured products are shipped from various countries in the EU. These items have limited return policies. In some cases, an item may only be returned if it was received in a damaged condition. You (the buyer) will incur all costs related to the return shipping of these items.
If you have ordered an incorrect-sized item then please contact us as soon as possible and we can amend the product size for you before the item is dispatched.
Damages
Ridgeback Errand E-Bike | Red
We offer Free Shipping on all our products over £49 for the UK mainland.
We do our best to have your order shipped within 2 (two) to 5 (five) business days from the date of your order. Please note some of our products are custom made or sourced from mainland Europe and some delivery times frames may be between 5 (five) and 21 (twenty-one) business days. Shipping times will be accurately displayed at checkout. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
We endeavor to have your order delivered in the shortest amount of time possible. Express delivery for the next day or within 48 hours is available in certain instances at an extra cost. Please email support@hitchabike.co.uk for an accurate quote.
If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.
The customer should be aware that if an order consists of more than one product, these products may be delivered separately. In these cases, the customer will accept part delivery of an order.
Order confirmation
When we receive your order, we provide you with a confirmation to your email.
In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched.
In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions.
When items are available to be dispatched, we process the charges and prepare to despatch your order.
Please note if an order consists of more than one product, these products may be delivered separately as soon as they become available.
Redirections & Safe Spaces
Please be careful if nominating a safe space with with courier. Please ensure the area chose is safe and secure. We will not accept liability for items stolen if this method of delivery has been selected by the customer.
Where does Hitch A Bike deliver?
We deliver to all of the UK. Deliveries to Scottish Highlands, Northern Ireland and UK offshore islands may take an additional day to arrive.